Although our jewelry is handcrafted with sterling silver, our pieces are not indestructible and should be worn with care. In the event that your piece becomes damaged after being worn (for instance, a broken chain or ring band), we do offer repairs for a fee that covers the cost of raw materials and shipping. As a courtesy to our customers, we do not factor in labor costs and do not make a profit off of repair charges.
If you are inquiring about a ring repair, please be aware that in most cases we will need to remake the entire setting and reset stones if the band becomes severely warped out of shape or if the metal has split. Repair fees start at $8 for stacking rings and $14 for gemstone rings. Chain and clasp repairs range depending on the piece. Fill out the below form and we will reach out to you with a quote. Please allow 24-48 hours for a response.